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SES San 2007 Jose Day 1 – Universal & Blended Vertical Search

Moderator:
Chris Sherman, Co-Chair, SES San Jose
Search Engine Marketing Speakers:
Greg Jarboe, President and Co-Founder, SEO-PR
Sherwood Stranieri, Search Marketing Director, Catalyst online
Bill Slawski, seobythesea.com
Erik Collier, Director of Product Management, Ask.com
David Bailey, Engineer, Google
Tim Mayer, Vice President of Product Management, Yahoo! Search

Quite likely the busiest session of the day to the fullest house. One can’t help but notice that if Greg Jarboe had gone to Google and designed Universal Search himself he likely couldn’t have designed it to play into his strength areas in news and pr related issues. The implications and transformation for universal search are still evolving, but they are clearly changing the landscape. One other thing that became clear from this event was that Ask is becoming a serious contender in this marketplace.

Greg Jarboe –

Universal search is the biggest event since “Florida” update. 70% of what I used to know is now obsolete. The patterns are not yet clear in personalization.

News results ranked #4 if you searched for the term iPhone on June 29

In the #8 position, was a Youtube video. We don’t know if it was done on purpose.

July 17, Rupert Murdoch – news with image – brings up a whole new reputation management – be prepared to optimize images.

Early chapters of Henry Potter were leaked, the blog results are on page one of results

Investor relations now is moving to the front page of Countrywide. Few companies have complete control of their brands now on Google.

Unflattering images of Hillary Clinton and that vast right wing conspiracy is building links to unflattering results.

Blogs on Hurricane Dean already on front page. Images will likely come next.

All of the rules have been rewritten – how do I research this? Focus on the upper left links. News seems to be on the top left all the time. Search remains #1 way journalist find information about a company.

Newsknife and Google News Report – be checking this. Your PR people aren’t ready for that yet. If you are not giving a jpg file in a release, start now.

Google News right now doesn’t do video news. Likely to create that.

Social mapping tools can help identify most influential bloggers. In certain categories they show up.

A couple of years ago there was vertical creep session here at SES – I now rank for that term. Not a good thing.

You can’t afford to ignore Universal Search Today

Google is making specialized or vertical content more visible through Universal Search

Sherwwod Stranieri, Catalyst Online

This throws a lot of  curves into the theme. Ask 3D and Google cut new paths.

Conventional web pages that once rank well are going to move around maybe down. Other things will move updates.

Number of videos is significant in the Youtube world. Are the search engines using comments as an indicator?

We are looking at it as search marketers. Showed client example.

How to look at it: Google PR, Y! Page links, keyword phrases in tags.

Videos ranking correspond well with views, comments, etc.

Bill Slawski

Why does news, images and video show up there.

I’m not sure I see this all as a revolutionary concept. How do we get out content into our results.

Showed examples of screen prints from each engine for the word spider.

Showed the Google patent, oddly looks quite different than Google’s universal search does now.

Google acquired several Infoseek patents.

Discussed Onebox and log file data.

Ranking in Vertical databases – how do you rank for that vertical?

User behavior – key value pairs, be certain definition and being defined. Questions and Answers work the same way. Html formatting may play a role.

Enhancing the user experiences.

David Bailey – Google
Technical lead for the vertical search.

What are our goals?

Make google.com the search box of first resort.

Display special features for special results

Keep it fast. Keep it simple. Above all, keep it relevant.

Showed example: origami crane

This will continually improve and extend to more result types.

It’s still about the web.

But: think about creating quality content in other forms. Expect similar SEO guidelines to apply.

Create quality content, describe it well and we’ll see what happens.

Tim Mayer, VP Product Management

We are transitioning to a better optimized user experience

Freshness and user intent became relevancy issues.

News, local and other verticals – the possibilities are infinite. Federation plays a role.

Some implantation examples:

Music Artist Shortcut

Movie Shortcut

Hotel Shortcut Inline

Consumer Electronics Shortcut

As we go forward, it’s going t be more about the intent of the searchers.

Eric Collier, Director of Product Management

“We are the scrappy innovator of search.”

Ask.com 3D: SERP Design

We moved the content up top and removed the top links.

Large jumps in user satisfaction seen in both the site analytics and surveys

Increase in vertical channel usage

Starting to see a reduction of multiple query sessions around the same keyword term.

Expect to see a larger percentage of SERPs with blended results

User location will play a larger roles in SERPs

Expect to see fewer web results in SERPs

Blogs, Images and Video results will take online reputation into account when ranking

Pay attention to other search drivers

Other coverage of this important session:

RB Digital Boots

Rustybrick

AIM Clear Blog

Lee Odden’s Toprankblog

Bonus coverage:

Lee Odden interviews Tim Mayer

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SES San Jose 2007 Day 1 – Earning Money From Contextual Ads

Search Engine Marketing Speakers:
Jennifer Slegg, Owner, JenSense.com
Jeremy Schoemaker, Founder and CEO, Shoemoney Media Group Inc.
Bryan Vu, AdSense Associate Manager, Google
Markus Frind, Founder, Plentyoffish.com

Jennifer Slegg –

How to influence ads that appear:
Unique title tags
Meta tags
Alt tags
Proximity
Keyword hints
Stop words – if you are having trouble with public service ads – you need to do this
Use image ads to your advantage:

Enable image ads on Adsense for an image only ad placement. Get paid CPM.

Highest CTR should be first HTML
– Highest earning
– Test with multiple channels

Borders: To be or not to be
Sometime blended are best.

YPN: The eternal beta
Split test Adsense against Yahoo Publisher Network

Labeling as ads can increase CTR
– Avoid compliancy issues
– Don’t blend
– CTR up 1.5%

Adsense for Search
– Volume = $
– Display results on own site

Switch it up
– Ad rotation
– Color variety
– Style variety
– Custom channels

Craft inbound links carefully

Smart filtering
– Use your filer list with caution
– Blocking ads= lower paying ads appearing

One ad unit versus three
One ad unit on a page can make more than three combined
Adsense on forums
Enable image ads

YPN RSS ads

Section targeting

Blog terms in images

Dynamic content problems

Non-content sites
Image & flash heavy sites

Non-associate login ID
Unsecured connection
Raw logs
Ad tracker
Policy changes

If your account is suspended:

If you are warned first:
– 3 days grace
– May block adserving on page site account but login available

 

 

Jeremy Shoemaker aka Shoemoney–

When I start using contextual Advertising
– Complete Functionality
– 1,000 Unique Visitors/Day

Innovative or ????? – keep the lines of communication open.

Ads are no longer allowed near images.

Bearshare discussion

People are getting bad.

YPN “Yahoo is a disaster right now”

– Unstable and unreliable after launch

– Horrible targeting still

– Too focused on advertisers

Tools of the trade –

Crazyegg

Google Analytics

Openads – likes the interface – if the users is coming from digg or Firefox – show different ads

Tips for success –
TEST

Don’t Sell Out

Analytics

Heat Maps

Communications

Bryan Vu, Google

 

Testing branding, Youtube, branding and mobile, etc…

 

Barry also blogged Earning Money From Contextual Ads

 

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SES San Jose 2007 Day 1 – Post-Search Marketing Ads

Search Engine Marketing Speakers:
Kevin Lee, Executive Chairman and Co-Founder, Did-it.com
Dave Carberry, Director of Search Marketing, Advertising.com
Michael Benedek, VP-Business Development, AlmondNet
Richard Frankel, Senior Director of Product Marketing, Yahoo!

Kevin Lee

Tap the intent of the searcher. Search is the greatest indicator of a consumers needs.

Engines have the greatest leverage as they see the highest level of data. Google says they are not doing retargeting. Yahoo is live in Phase 3 of an evolution. Microsoft’s acquisition of adECN will have implications.

Preaching to the unconverted. If you are lucky 5% conversion is good. Contextual ads are most often links but are increasingly graphical. Converting the unconverted – different offer/price, ad creative, different landing page or time.

One click away. Target directly, Google Site Targeting, Yahoo! YPN, adbrite, link sellers like text link ads – which has pros and cons.

Piggy-back Retargeting

The Best of Search + Media Buying – don’t over focus on keywords.

Stay tuned. Post-search targeting adds relevance to non-search advertising.

Michael Benedek, CP – Business Development – AlmondNet

Owns post search patents

70 million aggregated in US/UK 40 segments

Delivery of ads based on wherever people go.

Behavioral becomes increasing important when contextual falls short.

Types – Advertiser Retargeting, Inventory, Data Sharing and Post Search

Why is post search so exciting?

People of their time 5% time searching, yet spend 95% of their time browsing ad supported content on other sites!!!

User should not be seeing an untargeted ad.

What have we learned for 600 million ads. Clickthroughs on targeted ads is about the same as untargeted – yet they convert 8 to 10 times better.

David – Advertising.com

Post search behavioral allows you to re–engage your consumers after they click. The desired conversion is key. The searched keyword is the behavior. Can overlap geo or demo based on audience size. Custom messaging from multiple touch points. Brand segmentation keeps retargeting pool wide.

Richard Frankel, Senior Director, Product Marketing, Yahoo!

There are a lot of things that consumers do that don’t have to do with search. Part of our secret sauce is. If you go to the mortgage page or Yahoo! Autos you are likely interested in those products. We put all that together.

Yahoo! Engagers – raise brand awareness, deepen engagement and build brand preference

Yahoo! Shoppers

How Yahoo! Behavioral Targeting Works – we analyzed predictive patterns for ad response in 350+ product categories.

Target ads to users who get the highest relevance scores in the targeting categories you choose

Uses all of the commercial categories. Pretty much every Yahoo! property is included.

The smart ads value proposition is much more clear to me now in regards to relevancy and how Yahoo! can leverage it’s broad and unique resources.

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SES San Jose 2007 Day 1 – Advanced Paid Search Techniques

Search Engine Marketing Speakers:
Jon Kelly, President, SureHits
Eduardo Llach, Founder & COO, SearchRev
Matt Van Wagner, President, Find Me Faster
Michael Sack, Director, SEM Technology & Development, Idearc Media Corp.

Eduardo Llach – Search Rev

Creative and Landing Page

Geo/Metro targeting
–    Accuracy – country 100%, state 50% , city 30%
–    Nationwide versus top 10 metro areas testing

Syndication – conversion rates vary among sites

Day parting – Focus on the conversation and the CPO, bid that way too

Early terms: Brand / Late terms

Jon Kerry: Sure Hits

Long tail keywords

Why should you care?
–    Small Volume Adds Up
–    Clear Intention >> Better Conversion
–    Less Competition >> Lower Bids

What is the probability and value of these low volume clicks?

Calculate Click Value

Geography, Product and Request are the drivers

Tag Your keywords

City – poor conversation
State – high conversion

Conversion x Value = Click Value

Avoid fake tail phrases

Homonyms
Mobile, Alabama brought mobile Mobile Home Loans

Florida 24% higher than Texas. 74% more clicks, population

Houston Google flaw? Example

Matt Van Wagner, Find Me Faster

DKI mythology

“Used fish” example from Yahoo!

“Used cigars” from Microsoft

“Paid search advertisements”

Dynamic Text Insertion

How DKI works on Google…

Case sensitive

Proper state abbreviations

Do not display in your URL…

Expanded Broad Matching

“used underwear” search

Bad broad match term

Panama – alternate text

Keyword, alternate text and default text

Dynamic – Text insertion is well regarded

DKI works best when they are tightly organized around sneakers

Michael Sack, Ideaarc

Day Parting – When to use

Competitive market conditions
Limited sales windows
Demographics

Pre-requisites
– Need to be doing on an hourly basis
– Plot performance against time

Hi-lo Optimization

Keywords are like an investment

Bidding is like Blackjack

Uneducated players change the table
– They can cost you money
– They ruin the landscape
– Same thing happens with PPC

What to do?
– Portfolios
– Set rules and Objectives
– Measure performance

Diversify
– More keywords (covered)
– Leverage the “Tail”

Bid more effectively

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Seattle – New Search Marketing Executive Mecca?

The land grab described in the Seattle Times seems to indicate this might be the truth. Seattle and the surrounding region is a wonderful place, I’d love to live there one day either in downtown Seattle or Bellevue. It’s interesting that they are moving locations to where the available talent is. They should explore Chicago once they’ve exploited Seattle’s talent markets fully.

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Skype Down – Day 2 – Is the Entire Internet Next?

Skype-watch.com and ZDNet reports that it’s a DOS type of attack from code posted on a Russian website and not quite the story that Skype PR person Villu Arak is telling. Then again maybe it’s none of those explanations, it could be regarding how Skype interacts with Microsoft Outlook. With each passing hour Skype is losing credibility due to this major outage.

So it begs the question, what if the backbone of the Internet was to fail or be attacked in some manner, how much chaos would ensue?

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Death of Blog Search Part 2 – Sifry Leaves Technorati

Techcrunch, Alarm clock and even Jason Calacanis weighed in on David Sifry’s departure. Jason extrapolated into some things that I don’t agree with completely, except with his suggestion that Web 2.0 companies try to make a profit, but I’ll leave that alone for now.

David Sifry today announced that he has stepped down as CEO of Technorati. While the search for a new CEO continues, Teresa Malo (CFO), Dorion Carroll (VP-Engineering), and Derek Gordon (VP-Marketing), will manage the day-to-day operations of the company. Sifry will become “Chairman of Technorati’s board”. What does it ultimately prove? It again clearly demonstrates that Internet experience is not the primary indicator of Internet executive future success.

Hello people. Technorati did a redesign that refocused on mainstream media as I noted in my earlier post the death of blog search. Then Technorati used tags to grow traffic from other search properties. As Arrington asked in early June “When will the Technorati traffic party end?” Apparently Google and others took notice of this and the party ended in July based on Alexa data – I’m surprised Michael did not discuss this at length today in his post actually. This dip exposed the payday to payday advertising dollar budgeting leading to the departure of Sifry and 8 others. It should be noted that this followed the dismissal of several other employees during the July 4th holiday.

Looking at a May 9th Mashable post, it seems that around $1 million was raised when it expanded a round of funding from 10.52 Million to 11.52 Million. It appears that Technorati was spending more cash than it was taking in, even before the traffic decline in July, based on the early July layoffs. The traffic decline in July only made that situation worse.

This leaves Technorati in the unenviable position of needing to generate new advertising dollars at a time when the engineering needs an overhaul it can’t afford. Repairs such as Typepad blog overcounting, flawed link metrics and many other flaws can not occur at this time.

In fact, someone suggested to me in a phone conversation today that perhaps they should shut Technorati off completely now and just sell it’s likely most valuable asset – a 301 redirect of the Technorati domain. The talk of taking Technorati public via IPO will likely be nothing more than that talk in David Sifry’s previous blog posts.(URL REMOVED)

So where is a blog searcher to go now?

Ask – They have recently revamped their offering dramatically and comment search is now combined with post search. It is an offering that is available directly on their front page.

Google – They should move blog search to the front page as I suggested previously and ideally should build and option to show it mixed with news sites.

Other players like Topix, if they were to index the blogosphere fully, could also emerge as an alternative that would properly mix news and blogs together demonstrating that most news is being lifted from blogs by the mainstream media.