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Yahoo Suggestions – Suggestion Deleted

In my post earlier today on Yahoo! Suggestions, I stated the following (in bold no less):

“If Yahoo! builds the appropriate mechanisms to utilize and respond to this feedback, it could easily be the most important thing they do all year.”

I made a post on Yahoo! Suggestions – “Yahoo! E-mail – please improve the spam filters – too much spam gets through” in the hopes that it would get voted on by other people caring about the issue and that Yahoo! would respond by putting resources on correcting the issue. At mid-afternoon, the entry had 9 votes. Then I got the message below stating it was deleted. As I write this I’m absolutely stunned, how can Yahoo! state that the “Suggestion is not actionable by owners of this Suggestion Board, therefore we are removing it.” If this is going to be the normal procedure of Yahoo! Suggestions, I now have serious concerns about the success of the Yahoo! Suggestions initiative. Hopefully, they will review the procedures and improve this.

  • Date: Thu, 15 Feb 2007 13:48:25 -0800 (PST)
  • Subject: Your suggestion on the my suggestion board was deleted
  • From: “Do not reply”
  • A board administrator has deleted the suggestion you placed on the my
  • Suggestion Board.
  • Reason provided: Suggestion is not actionable by owners of this
  • Suggestion Board, therefore we are removing it.
  • Suggestion topic: Yahoo! E-mail – please improve the spam filters
  • Yahoo! E-mail – please improve the spam filters – too much spam gets
  • through
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Rick Rubin Doesn’t Read Music

Per this Time article, Rick Rubin (just like Tommy Emmanuel) doesn’t read sheet music. Yet few would argue his skills and ability. The irony is that based on today’s recruiting processes in North America, neither would be granted an interview, yet they have been self-taught and are the leading innovators in their fields.

When are the majority of recruiting departments going to realize that compliance based hiring doesn’t build best of breed companies?  They should try competency and potential based hiring as the magic formula?

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Sociable 2.0 Plugin Release Interview: Peter Harkins

Please bookmark as “Sociable 2.0 Interview” – Thanks!

I first met Peter Harkins in person at Barcamp Chicago in the Summer of 2006. As I’ve gotten to know him, he knows far more than just coding, as he appreciates and participates constructively in conversations about business strategy and monetization. It’s a winning combination.

The response has been incredible to the Sociable plugin, so you’ve been slammed with inquiries…

Peter: I’ve gotten dozens of mails about Sociable in the last week, from sites wanting to be included, users testing it out in unusual situations and last-minute feature requests. I’ve promised to get 2.0 out by Midnight February 1, so it’s been a race to the wire to get in new features.

Peter: I’ve added 26 sites at last count in this version. Just this morning a Hungarian programmer sent me at least a few more, so I may have as many as 60 sites in the next version.

You’ve add new language translations with this version, that is exciting…

Peter: Yes. It looks like this version will have support for Spanish, Czech, Italian, German and French with more to come. Before 2.0, interested users were just picking it up, translating it, and offering it for download on their blogs. It was a bit frustrating to track bug fixes between different branches of Sociable. Now we’ll have a unified project to share resources and drive development faster, I want to have releases at least every other month in 2007.

You keep the installation and interface pretty simple…

Peter: Deliberately, so, yes. As a programmer, it’s really easy to think of the UI as “that last bit I have to add so people can use my beautiful code” instead of what it truly is: the most important part of the application. So I spent a lot of time making sure that you can install Sociable just by unzipping and uploading it, rather than try to provide complicated install instructions. I spent time on a feature most people never see: when you install Sociable, it checks a manifest of files to make sure it was uploaded right, and it tells you what files go where if it’s not perfect. It provides help right when you need it most, and plainly enough that you understand it.

Peter: The drag-and-drop in the admin interface is just a delight to use, and deliberately so. I want blog owners to feel safe playing around with the different options to see what works on their site. So I’ve spent most of my time on making the UI really nice as well as fixing up the insides.

So you also reprogrammed the internals of the Sociable application for future development and expansion beyond WordPress?

Peter: I want to start porting Sociable over to work on other blog engines like TypePad, Movable Type, Mephisto, and more. So I’ve cleaned up the internals of 2.0, laying the groundwork for 2.1 or 2.2 to support more engines. It’s also going to start doing a little stat reporting when it checks for updates. I know there are roughly 10,000 blogs out there using it, but I’d like to know more exactly and maybe cross-reference to traffic rating services to find out what kind of positive effect it has.

You have an alert system for updating?

Peter: Yes, Sociable checks for new versions when folks view the admin console and notifies the blog owner to go download it. Without it there’d still be people using Sociable 1.2 in five years, hopefully with it everyone will be upgraded in a month or two.

In the past you mentioned that there are three different types of users of Sociable…

Peter: First up, there’s beginning bloggers. They’ve just started a blog, and they’ve got stars in their eyes of being the next BoingBoing or something. Sociable is a tool they’ll use to get the word out about their new blogs, and I’m really glad to help out. As much trouble as some have had spelling “Sociable”, it’s been most rewarding to talk to them because they’re new to blogging and are so happy to be able to easily drop in Sociable.

Peter: Then there are the established bloggers. They’ve got an audience and they want to start leveraging it. Sociable makes it easy for their audience to start getting the word out and growing the blog. I get most of my feature requests from this group, and they’re the people who send me the code to add their favorite bookmarking site.

Peter: I get a lot of links from the SEO crowd, who really put the word out about Sociable. They’ve found Sociable to be a useful tool, so they turn around and install it for their clients. Oddly they’re group I hear the least from, they almost never mail me. But they’ll be the most unusual mails sometimes.

So how are the SEO emails unusual?

Peter: I’ve gotten a really bizarre feature requests like – “You should make Sociable automatically submit each blog post to every bookmarking site! And then vote it up!” – or other crazy schemes! It’s frustrating, Sociable is a tool to help blog owners by reminding readers to bookmark good content. “Sociable should make other blogs using Sociable link to mine with the link text I fill in!” Ugh! I should mention that this is a tiny minority of the SEO folks, I’ve only gotten a half-dozen “Help me spam!” mails.

Sounds like we could monetize a Sociable SEO Pro version together?

Peter: There are definitely a few customers waiting, but I’ve got plenty of other projects ahead of it.

Like what?

Peter: I just recently launched NearbyGamers, a social site for tabletop gamers to find other folks to play card, board, and role-playing games with. It’s been a real blast, but my to do list is as long as my arm so it’s eating up my free time. And I’ve been trying to keep updating my own blog with web coding tips but it’s easy to slip out of the habit.

Sociable has created great networking for you. What are some of the better stories?

Peter: I ended up doing CrunchBoard for TechCrunch because I met a guy via a guy via a guy who used Sociable, and that was a real fun project.

What are some of the underused or misunderstood features of the tool?

Peter: One minor frustration has been writing CSS for Sociable that can deal with all the odd things different blog themes do. I’ve had dozens of people mail me asking (sometimes quite forcefully) why Sociable doesn’t look right on their blog, and so far none have thought it’s their own site doing it.

What else should the people know about Peter Harkins?

Peter: You should never ask him to sing anything…

Good luck with the release Peter!

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Education is Becoming Prepared – Is Your Hiring Process?

From Page 52 of Time, in an article about education, December 18th, 2006: “Jobs in the new economy-the ones that won’t get outsourced or automated-“put an enormous premium on creative and innovative skills, seeing patterns where other people see only chaos,” says Marc Tucker , an author of the skills-commission report and president of the National Center on Education and the Economy.

It’s interdisciplinary combinations-design and technology, mathematics and art-“that produce Youtube and Google” , says Thomas Friedman, the best selling author of The World Is Flat.

Yet human resources, hiring managers, executive recruiters, candidate sourcers, chief marketing officers and  chief financial officers haven’t yet mastered the art of finding this skill set of thought leaders seeing big picture patterns and seek out one dimensional candidates with “experience”.

What has to happen to integrate these skills into a recruiting and hiring mindset of what is this person capable of rather than a limiting belief frame of compliance? A discussion of how to recruit these types of skills more proactively is certainly welcome in 2007!

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Best Blog Post of 2006 (non-search engine related)

On October 9th, I wrote this about Kathy Sierra’s “Knocking the Exuberance Out of Employees”.

It’s a great post and it relates to a lot of problems in the business world in terms of having innovative customer service. Let’s hope her post prompted some people to realize that operating in this manner is a mistake.

Congrats!

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Andy McKee Featured on Youtube Front Page!

I first met Andy McKee at an acoustic music festival in Kansas in 2003. He is among several awesome fingerstyle guitar players including Tommy Emmanuel (see my Tommy Emmanuel interview), Neil Jacobs, Brian Henke, Peppino D’Agostino and others that don’t get mass media exposure. For several years these great players have labored with little or no media love. Yet when they play – some people will drive hundreds of miles to witness the art. It is a strange contradiction indeed.

One of Andy’s videos “Drifting” made it onto the front page of Youtube this week and has now received over 700,000 views! While it’s great that this occurred, it’s a sad reminder of a broken music industry that categorizes people much the same limiting way online recruiting does, not being seen by all of the people who might be interested in the competencies and skill set that a person offers! It’s great when you start to see these barriers and limiting beliefs starting to be broken, hopefully 2007 will be the year we see this happen in not only music, but also recruiting as well. If you like this video be sure to check out his remake of Toto’s “Africa”.

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An Example of the World’s Data Crisis

The World Trade Center had one zip code, 10048. Five years later after their destruction, mail of all kinds arrives there daily! It’s an all too sad and vivid reminder of the crisis in our society with businesses not putting priority on cleaning data. This happens every day with catalogs sent to people who have moved or are now deceased.

In this case it’s inexcusable because it’s all one zip code that would be easy to surpress: 10048.

Whether it’s mail, e-mail, web pages, web 2.0 social networks and/or social media, the value creation foundation starts with data integrity. To build the superior ideas of the future, this area will play a pivotal role. Unfortunately, all too many people do not properly value data integrity or value not been blessed enough to be immersed in a culture who is obsessed with it as I have been in the past.

Consider whether you have a good enterprise data strategy before you launch your next project!