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Sociable 2.0 Plugin Release Interview: Peter Harkins

Please bookmark as “Sociable 2.0 Interview” – Thanks!

I first met Peter Harkins in person at Barcamp Chicago in the Summer of 2006. As I’ve gotten to know him, he knows far more than just coding, as he appreciates and participates constructively in conversations about business strategy and monetization. It’s a winning combination.

The response has been incredible to the Sociable plugin, so you’ve been slammed with inquiries…

Peter: I’ve gotten dozens of mails about Sociable in the last week, from sites wanting to be included, users testing it out in unusual situations and last-minute feature requests. I’ve promised to get 2.0 out by Midnight February 1, so it’s been a race to the wire to get in new features.

Peter: I’ve added 26 sites at last count in this version. Just this morning a Hungarian programmer sent me at least a few more, so I may have as many as 60 sites in the next version.

You’ve add new language translations with this version, that is exciting…

Peter: Yes. It looks like this version will have support for Spanish, Czech, Italian, German and French with more to come. Before 2.0, interested users were just picking it up, translating it, and offering it for download on their blogs. It was a bit frustrating to track bug fixes between different branches of Sociable. Now we’ll have a unified project to share resources and drive development faster, I want to have releases at least every other month in 2007.

You keep the installation and interface pretty simple…

Peter: Deliberately, so, yes. As a programmer, it’s really easy to think of the UI as “that last bit I have to add so people can use my beautiful code” instead of what it truly is: the most important part of the application. So I spent a lot of time making sure that you can install Sociable just by unzipping and uploading it, rather than try to provide complicated install instructions. I spent time on a feature most people never see: when you install Sociable, it checks a manifest of files to make sure it was uploaded right, and it tells you what files go where if it’s not perfect. It provides help right when you need it most, and plainly enough that you understand it.

Peter: The drag-and-drop in the admin interface is just a delight to use, and deliberately so. I want blog owners to feel safe playing around with the different options to see what works on their site. So I’ve spent most of my time on making the UI really nice as well as fixing up the insides.

So you also reprogrammed the internals of the Sociable application for future development and expansion beyond WordPress?

Peter: I want to start porting Sociable over to work on other blog engines like TypePad, Movable Type, Mephisto, and more. So I’ve cleaned up the internals of 2.0, laying the groundwork for 2.1 or 2.2 to support more engines. It’s also going to start doing a little stat reporting when it checks for updates. I know there are roughly 10,000 blogs out there using it, but I’d like to know more exactly and maybe cross-reference to traffic rating services to find out what kind of positive effect it has.

You have an alert system for updating?

Peter: Yes, Sociable checks for new versions when folks view the admin console and notifies the blog owner to go download it. Without it there’d still be people using Sociable 1.2 in five years, hopefully with it everyone will be upgraded in a month or two.

In the past you mentioned that there are three different types of users of Sociable…

Peter: First up, there’s beginning bloggers. They’ve just started a blog, and they’ve got stars in their eyes of being the next BoingBoing or something. Sociable is a tool they’ll use to get the word out about their new blogs, and I’m really glad to help out. As much trouble as some have had spelling “Sociable”, it’s been most rewarding to talk to them because they’re new to blogging and are so happy to be able to easily drop in Sociable.

Peter: Then there are the established bloggers. They’ve got an audience and they want to start leveraging it. Sociable makes it easy for their audience to start getting the word out and growing the blog. I get most of my feature requests from this group, and they’re the people who send me the code to add their favorite bookmarking site.

Peter: I get a lot of links from the SEO crowd, who really put the word out about Sociable. They’ve found Sociable to be a useful tool, so they turn around and install it for their clients. Oddly they’re group I hear the least from, they almost never mail me. But they’ll be the most unusual mails sometimes.

So how are the SEO emails unusual?

Peter: I’ve gotten a really bizarre feature requests like – “You should make Sociable automatically submit each blog post to every bookmarking site! And then vote it up!” – or other crazy schemes! It’s frustrating, Sociable is a tool to help blog owners by reminding readers to bookmark good content. “Sociable should make other blogs using Sociable link to mine with the link text I fill in!” Ugh! I should mention that this is a tiny minority of the SEO folks, I’ve only gotten a half-dozen “Help me spam!” mails.

Sounds like we could monetize a Sociable SEO Pro version together?

Peter: There are definitely a few customers waiting, but I’ve got plenty of other projects ahead of it.

Like what?

Peter: I just recently launched NearbyGamers, a social site for tabletop gamers to find other folks to play card, board, and role-playing games with. It’s been a real blast, but my to do list is as long as my arm so it’s eating up my free time. And I’ve been trying to keep updating my own blog with web coding tips but it’s easy to slip out of the habit.

Sociable has created great networking for you. What are some of the better stories?

Peter: I ended up doing CrunchBoard for TechCrunch because I met a guy via a guy via a guy who used Sociable, and that was a real fun project.

What are some of the underused or misunderstood features of the tool?

Peter: One minor frustration has been writing CSS for Sociable that can deal with all the odd things different blog themes do. I’ve had dozens of people mail me asking (sometimes quite forcefully) why Sociable doesn’t look right on their blog, and so far none have thought it’s their own site doing it.

What else should the people know about Peter Harkins?

Peter: You should never ask him to sing anything…

Good luck with the release Peter!

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Making It Easier for Blogs to Link to Blogs Instead of News Sites

So Robert Scoble got upset the other day about people linking to major media sites instead of other blogs.

It seemed interesting to me. I started to think about the issues involved, mostly because it didn’t seem like natural behavior. But then it hits you like a brick, all of the major search engines have news and search search from their main pages, while only Ask.com has blog search on it’s home page (they should move it above news). Yahoo!, Google and Live Search do not. In fact Yahoo! and Live Search would have to acquire or develop such technology.

As you may recall, I have a history of suggesting search engine home page changes that become reality.

So, I’d like to please ask all of the major search engines to add blogs as a major top line category (to the left of or above news) and potentially think about creating options to merge blogs and news into one category if a user desires (I would find this helpful). If the Internet is all about user generated content, shouldn’t the major search engines reward and make that the easier default view?

It will look like this (though a little neater, I’m no graphic artist!).

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Bill Hanekamp talk about Microsite.com

Jason Jacobson at the Chicagoland Entreprenuership Center invited me to see a presentation on Microsite’s this morning by Bill Hanekamp. I left the conversation believing that microsites are an underutilized tool that help enable potentially viral and social media content. They are underutilized most in the B2B world where you do some interesting things to build traction with prospects of long-sales cycle and complex products and services.

Thanks for inviting me Jason!

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Best Blog Post of 2006 (non-search engine related)

On October 9th, I wrote this about Kathy Sierra’s “Knocking the Exuberance Out of Employees”.

It’s a great post and it relates to a lot of problems in the business world in terms of having innovative customer service. Let’s hope her post prompted some people to realize that operating in this manner is a mistake.

Congrats!

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Google’s Mobile Ad Guidelines Page

I recently noticed that Google started a Mobile Ads guideline page. The following is of great interest to me:

“Follow proper grammar conventions.

You may use common text message abbreviations.”

I’d like to see some more detail about what is meant exactly by “You may use common text message abbreviations.”

The #1 result for “text message abbreviations” in Google currently has this web page. In a world where relevance is critical to click through and conversion rates, is an ad that has abbreviations that a viewer doesn’t understand certainly doesn’t meet the relevancy requirement as that viewer certainly won’t take action on an ad that he or she can not interpret. My preliminary thought is that this should allow the user to self select the type of mobile search marketing ad style that they are most comfortable with and this likely will have a strong correlation with the age of the user/ad viewer. But it also means that eventually you might need more than one style of mobile text ad, one with abbreviations and one without abbreviations. This is certainly an interesting area that I’m will likely see new standards and metrices over time.

What do you think the standards should be? I’d love to hear other people’s thoughts and discussion of this issue.

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SES Chicago – Day 2 – Yahoo! Search Marketing Lunchtime Panel

John Slade speaks to an overflow crowd…

Says “Thank You!” to existing customers

Thanks people who have been early adopters

Web Publishers – everyone is a publisher in some way, even if they don’t think they are.

Consumer Context – Keep it in perspective

The Four Questions:
– How do I reach my desired audience?
– How can I effectively engage them?
– What mix of tactics should I use?
– How do I know its working?

Today’s offer model is a linear model, moves to multiple ad targets & calls to actions

Tip: Always get your keywords in your titles and descriptions.

Build calls to action: It’s a framework to continue

New Tools:
– Dynamic Account Structure
– Ad Testing
– Fast Ad Activation – building more automation and integrity checks into the process.
– Enhanced Geo-targeting
– Alerts – proactive keyword alerts to start shortly
– Share of Clicks and Forecasting
– Quality Index

Rank is determined by its bid and expected performance. Relevance is critical to preventing “ad blindness”

Five Reasons Marketers Should Be Exited:
– Improved user experience: intuitive, speed
– Faster impact and rewards for advertisers that optimize
– Focus efforts on what matters most to the marketer’s business
– Gives marketers the power create, test, and analyze campaigns like never before
– Leverage creative (missed the rest of the slide)

John stressed that one needs to be cognizant of thinking in new ways to get full advantage of the features of the new system.

Graham Harris…gives demonstration. Shows the automated keyword generator. This shows a huge change in magnitude that allows effective campaigns to be created by almost anyone.
Patrizio Spagnoletto speaks…

Upgrading Approach and Schedule:
– U.S. advertiser upgrades have begun
– Advertisers may chooser to upgrade post holidays
– Invitations will continue in stages to U.S. advertisers over the next several months

What to Expect
– Frequent Update
– Cheat sheet

Please look at the tutorials, customer solutions 1-866-YAHOO-98
It’s important to Yahoo! to make this house your home. We are successful when you are successful.

Question/Answer: Minimum bid for the US market is still $.10.

Question/Answer: Bulk submit is available.

International markets will occur sometime in 2007. John Slade said customer feedback was being sought on the best way to roll out.

How do you calculate relevance in a new ad? Dozens of factors drive us to a relevance to an ad, many of these come from Yahoo! search technologists. As data is available, this is factored in as well.

All in all, Yahoo! is demonstrating some positive attributes during this large conversion of platforms. These include a customer focus and taking the time to make a professional and transparent system migration that I believe will serve as a model in how to make a professional and non-disruptive migration. Stock analysts should look at the long term of what is occurring here.

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SES Chicago 2006 – Day 1 – Podcast and Audio Optimization

Amanda Wallington, Searching for Profit
Podcasting is more than time shifted media.

Optimizing is using only a few steps.

Do some front end homework:
– Make sure the name of your show is not already in use
– Not as easy to check as a domain name
– Get art radio
– Review iTunes categories for where you fit
– Be prepared to edit audio tags yourself for each audio file

Steps for success:
– Optimize the sound by Optimizing the ID3 Tags
– Optimize Your Podcast Landing Pages – show,  abstract, etc.
– Build accurate, effective RSS files
– Track and monitor your feeds
– Track and Monitor Submissions, watch for changes
Daron Babin, Webmaster Radio
Production Time
Cost of Production
Equipment (Recording, Compression, etc)
Encoding can be a pain
Analytics
Bandwith

They are listening…if you are compelling!

Lilsteners do not want to know your dietary strengths or weaknesses.

They don’t want to know about the dog needing be neutered.

Without someone who can handle load, then distribution will be an issue

Tools to Measure Growth – you need them

Become a Pioneer – transcribe everything, Leave no word unspoken…text equity.

Originality and passion equals downloads.

Get to your numbers. 
Rick Klau, VP Publisher Services, Feedburner

Not everyone uses iTunes
Metadata is essential for discovery

The subscription process blows

Get your feeds out there

Ping, ping, ping…

Feedburner now manages 70,000+ podcasts

Consumption is happening everywhere, not just iTunes

Directories – both publicity and consumption

– Create a feed…
– Add iTunes/Media RSS extensions (Smartcast)
– Show notes are criminally underused (60% find a higher traffic through show notes)
– Enable “Pingshot”
– Ensure Auto-delivery is enabled (important)