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Sociable 2.0 Plugin Release Interview: Peter Harkins

Please bookmark as “Sociable 2.0 Interview” – Thanks!

I first met Peter Harkins in person at Barcamp Chicago in the Summer of 2006. As I’ve gotten to know him, he knows far more than just coding, as he appreciates and participates constructively in conversations about business strategy and monetization. It’s a winning combination.

The response has been incredible to the Sociable plugin, so you’ve been slammed with inquiries…

Peter: I’ve gotten dozens of mails about Sociable in the last week, from sites wanting to be included, users testing it out in unusual situations and last-minute feature requests. I’ve promised to get 2.0 out by Midnight February 1, so it’s been a race to the wire to get in new features.

Peter: I’ve added 26 sites at last count in this version. Just this morning a Hungarian programmer sent me at least a few more, so I may have as many as 60 sites in the next version.

You’ve add new language translations with this version, that is exciting…

Peter: Yes. It looks like this version will have support for Spanish, Czech, Italian, German and French with more to come. Before 2.0, interested users were just picking it up, translating it, and offering it for download on their blogs. It was a bit frustrating to track bug fixes between different branches of Sociable. Now we’ll have a unified project to share resources and drive development faster, I want to have releases at least every other month in 2007.

You keep the installation and interface pretty simple…

Peter: Deliberately, so, yes. As a programmer, it’s really easy to think of the UI as “that last bit I have to add so people can use my beautiful code” instead of what it truly is: the most important part of the application. So I spent a lot of time making sure that you can install Sociable just by unzipping and uploading it, rather than try to provide complicated install instructions. I spent time on a feature most people never see: when you install Sociable, it checks a manifest of files to make sure it was uploaded right, and it tells you what files go where if it’s not perfect. It provides help right when you need it most, and plainly enough that you understand it.

Peter: The drag-and-drop in the admin interface is just a delight to use, and deliberately so. I want blog owners to feel safe playing around with the different options to see what works on their site. So I’ve spent most of my time on making the UI really nice as well as fixing up the insides.

So you also reprogrammed the internals of the Sociable application for future development and expansion beyond WordPress?

Peter: I want to start porting Sociable over to work on other blog engines like TypePad, Movable Type, Mephisto, and more. So I’ve cleaned up the internals of 2.0, laying the groundwork for 2.1 or 2.2 to support more engines. It’s also going to start doing a little stat reporting when it checks for updates. I know there are roughly 10,000 blogs out there using it, but I’d like to know more exactly and maybe cross-reference to traffic rating services to find out what kind of positive effect it has.

You have an alert system for updating?

Peter: Yes, Sociable checks for new versions when folks view the admin console and notifies the blog owner to go download it. Without it there’d still be people using Sociable 1.2 in five years, hopefully with it everyone will be upgraded in a month or two.

In the past you mentioned that there are three different types of users of Sociable…

Peter: First up, there’s beginning bloggers. They’ve just started a blog, and they’ve got stars in their eyes of being the next BoingBoing or something. Sociable is a tool they’ll use to get the word out about their new blogs, and I’m really glad to help out. As much trouble as some have had spelling “Sociable”, it’s been most rewarding to talk to them because they’re new to blogging and are so happy to be able to easily drop in Sociable.

Peter: Then there are the established bloggers. They’ve got an audience and they want to start leveraging it. Sociable makes it easy for their audience to start getting the word out and growing the blog. I get most of my feature requests from this group, and they’re the people who send me the code to add their favorite bookmarking site.

Peter: I get a lot of links from the SEO crowd, who really put the word out about Sociable. They’ve found Sociable to be a useful tool, so they turn around and install it for their clients. Oddly they’re group I hear the least from, they almost never mail me. But they’ll be the most unusual mails sometimes.

So how are the SEO emails unusual?

Peter: I’ve gotten a really bizarre feature requests like – “You should make Sociable automatically submit each blog post to every bookmarking site! And then vote it up!” – or other crazy schemes! It’s frustrating, Sociable is a tool to help blog owners by reminding readers to bookmark good content. “Sociable should make other blogs using Sociable link to mine with the link text I fill in!” Ugh! I should mention that this is a tiny minority of the SEO folks, I’ve only gotten a half-dozen “Help me spam!” mails.

Sounds like we could monetize a Sociable SEO Pro version together?

Peter: There are definitely a few customers waiting, but I’ve got plenty of other projects ahead of it.

Like what?

Peter: I just recently launched NearbyGamers, a social site for tabletop gamers to find other folks to play card, board, and role-playing games with. It’s been a real blast, but my to do list is as long as my arm so it’s eating up my free time. And I’ve been trying to keep updating my own blog with web coding tips but it’s easy to slip out of the habit.

Sociable has created great networking for you. What are some of the better stories?

Peter: I ended up doing CrunchBoard for TechCrunch because I met a guy via a guy via a guy who used Sociable, and that was a real fun project.

What are some of the underused or misunderstood features of the tool?

Peter: One minor frustration has been writing CSS for Sociable that can deal with all the odd things different blog themes do. I’ve had dozens of people mail me asking (sometimes quite forcefully) why Sociable doesn’t look right on their blog, and so far none have thought it’s their own site doing it.

What else should the people know about Peter Harkins?

Peter: You should never ask him to sing anything…

Good luck with the release Peter!

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Techcocktail3 is Thursday in Chicago

Techcocktail 3 (RSVP required) is Thursday night! It’ll be nice to see Frank Gruber, Eric Olson, Matt McCall, other venture capitalists, angel funding sources and high growth start ups changing the web scene.

It’s a great opportunity to talk with people and seek relationships of partnership, introductions I’m looking for:

1) Angel or Venture Capital funding for a startup I’m advising and would like be a part of

2) Startups, ecommerce companies or search engines seeking Sales, Marketing or Business Development leadership (open to relocation)

3) Ways to utilize my financial services background in the financing channels of this space

4) Progressive large companies seeking transformation of process and interaction with customers

I will be arriving early at 5:30, I would welcome detailed conversations of any of these issues with anyone who would like to meet up early to talk. Please reach out to me if you’d like to do this. See you there!

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Fred Wilson Dislikes the Techcrunch Dead Pool – Too Bad!!!

Fred Wilson doesn’t like the Dead Pool over at Techcrunch.

A friend of mine communicated a better idea for him and other venture capitalists. Why not spend more time looking at original ideas – real detailed business plans with actual revenue models? The dead pool would be a lot smaller if people did hard work instead of chasing “existing businesses” which are little more than a web site with some content. So why not spend more time looking early stage companies that have real, independent, revenue producing business models with strong strategy? You’ll find your industry default rate will go down. Don’t know where to find these fledgling companies? Just ask me (my referral fees are quite reasonable).

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Podtech A Few Things That Need Adjustment

I listened to some great Podtech shows this morning by Jennifer Jones and Kamla Bhatt. There is no email contact information for either person on the site at this time. Especially considering Jennifer Jones runs one of the verticals on the top of the site this is surprising as I’d like to reach out to her.

On another front, I know sound volume normalization can be challenging, but some reasonable range should be a goal. Especially with the feature that starts to play a new podcast when you are done! I’d urge Robert Scoble and others at Podtech to try improve in this arena.

Lastly, I’m confused by some of the offerings on the about page. It states:

PodTech’s suite of morecasting™ services help companies reach targeted audiences of influencers and strengthen customer relationships.
PodTech delivers a complete package of customized social media services including:

  • Targeted audio and video podcast series
  • Event & tradeshow videocasts
  • Blogging campaigns

What exactly is meant by a “blogging campaigns”? Is this outsourcing and helping with other entities blogs? I think this is what they mean. But I could see where someone could read this as blogging campaigns on Podtech itself, which would just be PayPerPost. The page should be more clear about what this service is so that it is not misinterpreted!

Overall, Podtech is becoming a good resource, with these small changes it will become even better.

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TiE Global Chairman Apurv Bagri Interviewed on Podtech

The Indus Entrepreneurs, better known by its acronym TiE, hold great events here in Chicago on a regular basis.

I’ve not yet integrated with it’s global community however as (to the best of my knowledge) the organization does not have a global message board. I would love to interact with the people of TiE internationally (hey, drop me a note if you read this!) as it is a great community.

Podtech’s Kamla Bhatt interviews TiE Global Chairman Apurv Bagri here.

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Askimet Comment Issues

On Monday, January 1, 2007, there was some kind of problem that classified any comment I made on a WordPress blog (Techcrunch, Scoble, my own blog – David Dalka – Chicago GSB, etc) as spam. Yikes!

The problem seems to be fixed as of this morning but it’s disturbing to me as it’s obviously happened to others before and the process to fix it is not transparent. I don’t know whether it was my name, e-mail or domain that was a problem, the IP address didn’t appear to be the problem as I used an Internet connection on another ISP and got the same result.

Last week, this issue caused Danny Sullivan to post this regarding a conversation with Blake Ross:

“For some balance, below is the comment I added to Blake’s post. Akismet seems to have eaten it initially, as it routinely does to my comments on blog that use that system to catch comment spam [I commented about this here. Can’t see it? Ironically, it was probably eaten].”

Open Issues:
1) The trouble ticket on askimet.com was not an optimal experience as I never received communication back – the concern is the feedback form itself looks like a comment form on a blog – was my trouble ticket treated as spam too?
2) I still don’t know what caused this or why it happened
3) I’m not at all confident it won’t happen again

If people like Danny Sullivan and myself are having significant trouble with this problem, imagine the frustration of the average blogger, who likely has no clue what Askimet even is let alone the organizations involved. The post by Matt Mullenweg seems to be a cop out(I hope this is not the case). False positives in any number regarding spam are simply unacceptable. They can cause frustration as a poster, they can cause also serious damage to your reputation if people wrongly think you are deleting their posts. This is an unacceptable state.

Is WordPress listening to what customers want? I don’t know and will take a wait and see attitude. So let’s wait a month and see if this problem still exists before drawing any conclusions.