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Marshall Field’s – Always Alive in Our Hearts

Though the name Marshall Field’s survived 154 years, two major fires and one flood of it’s basement, those heartless people at Federated Department stores have already killed Marshall Field’s and it’s web site – a full day early! OK, for those of you not in Chicago, some “branding geniuses” thought changing the name of Marshall Field’s after 154 years to Macy’s was a good idea, but it’s isn’t, wasn’t and never will be. You can see the hatred in Chicago blogs. See the outpouring of emotion on this issue here and here and well you get the idea already.

Please join us to witness anger, tears and protest at 9AM Saturday in front of the Marshall Field’s State Street store!

200px-Marshall_Field's_logo.svg

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I’m Outside The “Frothy Bubble 2.0”

Why do I love holiday weekends? Because the major media goes home and there is a ton of great blog posts out there based on people’s core thoughts everywhere I look (including my blog) instead of the major media discussion follow on. In fact, why does David Sifry of Technorati make the mistake of classifying these big media sites as blogs at all if they don’t allow trackbacks, comments and true discussion? David you should really fix that.

What Scoble talks about in his post along with a cast of great comments is interesting and all too accurate. But the notes about lack of retail investor involvement are encouraging, I don’t think we have Silicon Valley restraint to thank for that I think we have Enron and Sarbanes-Oxley (higher cost of doing IPOs and being public now).

In Flickr doesn’t suck, the Don McAskill post states, “Companies triumph over market leaders all the time. They do it by innovating and executing brilliantly.” What a refreshing thought process. Sad to see it on a site discussing 19 zillion unnecessary photo sharing sites that gets tons of traffic discussing this topic, but refreshing nonetheless. So, maybe people are focusing on the businesses that tech guys are building and hyping because they are missing the critical element – business skills, search engine optimization and related expertise. A product manager is someone with a combination of business and technical skills in every successful company I’ve ever been a part of, I doubt this rule will change. People need to think bigger than “Google will buy us”.

What is wrong with Frothy Bubble 2.0? It’s not based on basic business principles like customer satisfaction, unmet needs and workable business models. I can spot this stuff a mile away when I talk. For example, when I went to Search Engine Strategies last month, one Web 2.0 person I know asked me, “Why are you going to such a boring conference, dude?” That sentence wouldn’t be right without the dude would it? Well, I had the time of my life and I learned a ton of great stuff to boot! Meanwhile his project is $100,000 in expenses and no revenue in sight.

So what is there to do? How about looking at some of the business plans I’ve seen that make sense, have revenue models and either go into new markets or attack fundamental basic flaws in the existing search engines? Naw, that would take real work, less photos at parties and it would take brainstorming and thinking outside of the box.

Think about it, pick up the phone if you have a real idea or you are an angel investor – especially if you are one that doesn’t even own a camera – then I really want to hear from you!!!

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Danny Sullivan to leave SES and SEW

Yes, Danny Sullivan is leaving SES and SEW.

The rumors that he is leaving to build the world’s largest design firm of flash web sites are unfounded!

Please do a blogroll lesson here and update your blogrolls to daggle.com, many people change primary blogs and the blogrollers don’t follow. For example Robert Scoble’s old blog still ranks above his new blog in Google…

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SES San Jose Day 4 – Search Engine Q&A On Links

MSN – Ramez Naam

Links – What do they mean?

Discovery – How do you find it?

Reputation – How important is this page?

Annotation – What is this page about?

Key Principal of Links
Short and Readable
Descriptive
Useful and Navigating
In a Useful Location, Font, Color, etc.

Build good content and they will come!

Ask – Kaushal Kurapati

A link is a vote of authorization of the page being linked too.

Ask Approach –
Search the index to collect & calculate global information
Break the index into communities
Collect & calculate local subject-specific information
Apply all pertinent links

– Be cautious of reciprocal links
– Become an authority on a subject

Google – Adam Lasnik

We want links that are useful for humans?

Do your links make sense?

Yahoo! Rajat Mukherjee

Let’s try  to think beyond links.

Keywords, meta tags, links, new things are emerging

Ysearchblog.com

Answers.yahoo.com – social search is subjective opinions
Builder.search.yahoo.com – new search experiences

Myweb.yahoo.com

Siteexplorer.yahoo.com – look at your in links, meta data.

Help.yahoo.com/search

Search.yahoo.com – different signals will involve links

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Introducing nextgoogleceo.com 3.0

Lately, Google has been showing that is it participating in customer listening. This is good! I hope it continues.

Since I’ve started studying search engine marketing these past full months full time, I’ve been applying to Google – even with employee referrals of former co-workers and people I’ve met at Search Engine Strategies, etc. with out the applications executed in a way I consider appropriate – that is the politest way I can say it. I’d like to see that change, I’m presently seeking post-MBA level leadership roles within your Search Services/ Syndication, Advertising Sales, Marketing or other leading areas driving customer satisfaction and impacting revenue as you grow new product lines. Ideally I’d love to work within local, dMarc or mobile. I resubmitted (again) today for numerous post-MBA leadership positions.

So I launched nextgoogleceo.com which is a cute take of HR microsites (and discusses how next Microsoft is obsolete now that google is a common verb in our language), except that I’ve changed the wording a bit to demonstrate my increasingly dynamic understanding of both search and viral marketing and the future thereof. As soon as I hit send, I’m leaving for Search Engine Strategies San Jose 2006 and look forward to meeting your wonderful business unit leaders speak once again.

I would of course invite aspiring competitors or “next google’s” to come up and talk to me about their ideas as well. I look forward to learning and adding to my large and growing list of amazing people that are making the Internet a special place.

I look forward to seeing all of my fabulous friends at SES San Jose. It’s going to be both great fun and great learning. It’s the 3rd or 4th time I’ll be seeing some of you and I feel like I’m going on a trip to visit family…that is because that is exactly what it is! I look forward to meeting many new folks to and learning many new and great things. Thank you and please travel safely. See you in San Jose!

I leave you with this parting thought: In the book, Creating Customer Evangelists, the chapters on Mark Cuban stand out in regards to the hiring of Matt Fitzgerald as Chief Marketing Maverick: “Instead of selecting a marketing person from the NBA or the sports industry, Mark consciously made a decision to hire someone from outside the industry,” Fitzgerald says. “He believed the NBA marketing community was too in-bred so [Cuban] was looking for a marketing person with a fresh perspective and ideas.”

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Yes.com Tells You the Song on the Radio

It would have been so cool if they had things like this when I was a kid. I know what some of you are saying, “Dave, they do have stuff like this and you still are a big kid!” Well my youthful appearance aside, the concept of yes.com is certainly neat. Hear a song and know the time it was played and don’t know what it is? No problem. Just go to yes.com within 24 hours and you can look it up, rate it and even buy it from Itunes if it’s available. You’ve got to like that. The rating is potentially a great example of customer listening if the feedback were to reach a critical mass. 

I would have done one thing differently in launching the site however. While it was a smart more to put the radio station access panel on a different site(many sites with two audiences fail to do this and blur their value proposition), yes.net (now redirected), to segment the customer base, they only got it partially right. The yes.com site is nowhere in the top ten for the phrase “find song on radio” and the yes.net site shows up with out a description tag. They should have launched a “coming soon” e-mail collection page for yes.com and developed a linking campaign to it as it should be the #1 Google result for the term.

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ad:tech Chicago 2006 – Mobile Marketing Ecosystem: Framing the Market and the Value Chain

The one that is clear to me is that the mobile marketing space has more questions than answers.

Panel:
Peter Fuller – Founder and Managing Partner, i-Jump
Courtney Jane Acuff, Associate Director, Denuo

Numerous doors of entry:
Reaching consumers:
SMS (text messaging)
WAP (wireless web)
MMS (multimedia)
WAP banners
Video
Starstar dialing (new data dialing service)

Wireless web – about 5% using it currently.

Rich brand experience coming via MMS

The carriers don’t always play nice in the sandbox. Aggregators play a role. Agencies need to understand

Zoove.com – domains

Putting it all together:
Think of the mobile phone as a newspaper, television, Internet, game player, note passer (text), wallet and telephone – in one.

Create a complete user and brand experience, as you would create typical offline cross-media campaign.

Services that you can make money on like service communications are interesting.

Metrics piece needs to be figured out.

In the end it’s all about money, revenue streams are in question.

It’s frustrating and exciting, that things become obsolete constantly.

A discussion about best practices and the challenges of making them work is adopted.

McDonald’s – 15 million Big Mac boxes – game pieces – lead to opt-in.

Axe – free ring tone promotion

Kellogg’s – healthy eating tips.

Cost – $50,000 minimum to play – technical integration, properly, short code, hosting – the media to support it.