Posted on 9 Comments

SES San 2007 Jose Day 1 – Universal & Blended Vertical Search

Moderator:
Chris Sherman, Co-Chair, SES San Jose
Search Engine Marketing Speakers:
Greg Jarboe, President and Co-Founder, SEO-PR
Sherwood Stranieri, Search Marketing Director, Catalyst online
Bill Slawski, seobythesea.com
Erik Collier, Director of Product Management, Ask.com
David Bailey, Engineer, Google
Tim Mayer, Vice President of Product Management, Yahoo! Search

Quite likely the busiest session of the day to the fullest house. One can’t help but notice that if Greg Jarboe had gone to Google and designed Universal Search himself he likely couldn’t have designed it to play into his strength areas in news and pr related issues. The implications and transformation for universal search are still evolving, but they are clearly changing the landscape. One other thing that became clear from this event was that Ask is becoming a serious contender in this marketplace.

Greg Jarboe –

Universal search is the biggest event since “Florida” update. 70% of what I used to know is now obsolete. The patterns are not yet clear in personalization.

News results ranked #4 if you searched for the term iPhone on June 29

In the #8 position, was a Youtube video. We don’t know if it was done on purpose.

July 17, Rupert Murdoch – news with image – brings up a whole new reputation management – be prepared to optimize images.

Early chapters of Henry Potter were leaked, the blog results are on page one of results

Investor relations now is moving to the front page of Countrywide. Few companies have complete control of their brands now on Google.

Unflattering images of Hillary Clinton and that vast right wing conspiracy is building links to unflattering results.

Blogs on Hurricane Dean already on front page. Images will likely come next.

All of the rules have been rewritten – how do I research this? Focus on the upper left links. News seems to be on the top left all the time. Search remains #1 way journalist find information about a company.

Newsknife and Google News Report – be checking this. Your PR people aren’t ready for that yet. If you are not giving a jpg file in a release, start now.

Google News right now doesn’t do video news. Likely to create that.

Social mapping tools can help identify most influential bloggers. In certain categories they show up.

A couple of years ago there was vertical creep session here at SES – I now rank for that term. Not a good thing.

You can’t afford to ignore Universal Search Today

Google is making specialized or vertical content more visible through Universal Search

Sherwwod Stranieri, Catalyst Online

This throws a lot of  curves into the theme. Ask 3D and Google cut new paths.

Conventional web pages that once rank well are going to move around maybe down. Other things will move updates.

Number of videos is significant in the Youtube world. Are the search engines using comments as an indicator?

We are looking at it as search marketers. Showed client example.

How to look at it: Google PR, Y! Page links, keyword phrases in tags.

Videos ranking correspond well with views, comments, etc.

Bill Slawski

Why does news, images and video show up there.

I’m not sure I see this all as a revolutionary concept. How do we get out content into our results.

Showed examples of screen prints from each engine for the word spider.

Showed the Google patent, oddly looks quite different than Google’s universal search does now.

Google acquired several Infoseek patents.

Discussed Onebox and log file data.

Ranking in Vertical databases – how do you rank for that vertical?

User behavior – key value pairs, be certain definition and being defined. Questions and Answers work the same way. Html formatting may play a role.

Enhancing the user experiences.

David Bailey – Google
Technical lead for the vertical search.

What are our goals?

Make google.com the search box of first resort.

Display special features for special results

Keep it fast. Keep it simple. Above all, keep it relevant.

Showed example: origami crane

This will continually improve and extend to more result types.

It’s still about the web.

But: think about creating quality content in other forms. Expect similar SEO guidelines to apply.

Create quality content, describe it well and we’ll see what happens.

Tim Mayer, VP Product Management

We are transitioning to a better optimized user experience

Freshness and user intent became relevancy issues.

News, local and other verticals – the possibilities are infinite. Federation plays a role.

Some implantation examples:

Music Artist Shortcut

Movie Shortcut

Hotel Shortcut Inline

Consumer Electronics Shortcut

As we go forward, it’s going t be more about the intent of the searchers.

Eric Collier, Director of Product Management

“We are the scrappy innovator of search.”

Ask.com 3D: SERP Design

We moved the content up top and removed the top links.

Large jumps in user satisfaction seen in both the site analytics and surveys

Increase in vertical channel usage

Starting to see a reduction of multiple query sessions around the same keyword term.

Expect to see a larger percentage of SERPs with blended results

User location will play a larger roles in SERPs

Expect to see fewer web results in SERPs

Blogs, Images and Video results will take online reputation into account when ranking

Pay attention to other search drivers

Other coverage of this important session:

RB Digital Boots

Rustybrick

AIM Clear Blog

Lee Odden’s Toprankblog

Bonus coverage:

Lee Odden interviews Tim Mayer

Posted on Leave a comment

adtech Chicago: Redefining Search to Realize Its Full Potential

August 1, 2007

MODERATOR:
Jeffrey Pruitt, President, SEMPO, and Executive VP, Search, iCrossing

PANELISTS:
Kelly Graziadei, Senior Director, Agency Development, Yahoo! Search Marketing

James Colborn, Group Marketing Manager, adCenter Communications Group, Microsoft

Kevin Willer, Central Region Development Manager, Google

James Colbourn, Microsoft

Kelly Graziadei, Yahoo!

Think about the many different faces of search.

– The Researcher – look at Yahoo! Buzz to create an audience pyramid. Look at other content. Miller Beer Run. Showed a campaign with getting the beer – Yahoo! created the game and got excellent results

– The Reputation Manager – geo-targeting, ad testing, etc. Jet Blue built a campaign to respond to negative news.

– The Brand Manager – 79% introduced to new brands in search and 61% expect brand leaders to be consistently in the top of search results.

– The Great Integrator – TV, web, games, mobile all at the same time.

– The Advocate – Searchers are advocates that build brands through social media – significant in the pre and post purchase mode.

Kevin Willer, Google
– Information silos in the past. You almost needed a search engine for the search engines. Now all the silos are in one universal search.

Google Promotion – search for Bourne – showed how the site with Youtube

Search for PR. – You need to be ready to answer those searches

Search the New Performance Link – showed Motorola example and Presidential campaign data for Hilary Clinton, Barack Obama, Giuliani, John McCain, Mitt Romney (He said the

We want to start thinking about search in different ways.

James Colbourn, Microsoft
Search Today: A Performance Tool
– To increase brand awareness
– To Sell Products
– To Generate Leads
– To Drive Traffic To Company Website

How do advertisers measure success?
– Traffic
– Conversions
– Impressions
– ROI

Brand, Awareness, Acquisition Tool and Lead Generator

Search as a research tool is a leading indicator for:
– A Business
– An Industry

Beyond Search
– Media Buying
– Budget Allocation
– PR Activity

The potential for search is higher than current usage…

Posted on Leave a comment

adtech Chicago: Search + Video + Contextual Targeting: Is the Holy Grail Upon Us?

July 31, 2007

Shashi Seth, Head of Monetization, YouTube.com

Rebecca Paoletti, Director, Video Strategy, Yahoo!

Patrick Moorhead, National Manager, R&D Advanced Marketing Solutions, Avenue A | Razorfish

Chris D’Alessandro, Group Director, Customer Insight, Organic, Inc.

Moderator: Curt Hecht, Executive VP, Chief Digital Officer, GM Planworks/Starcom Mediavest Group

Rebecca: Video search is not as important to core clients as media that is relevant to the brand. The off network piece is important as well. Reaching your users wherever they are, walking down the street, whatever…

Patrick: It’s almost the Holy Grail. We need to redefine contextual to mean what the user means at that moment.

Chris: If you are looking at an awareness company, it’s not the Holy Grail.

Curt: How does this scale? How are the agencies? Pre-rolls?

Rebecca: The trend to distribute us towards pre-roll. We are far away from dynamic video smart ads. What they search for. Dynamically delivered video is hard to deliver. Dynamic video is a long ways away.

Patrick: I disagree that we are far away from dynamically generated video.

Curt: Who is digging in on this?

Chris: Emerging and bleeding technology is getting there.

Curt: Are you talking about testing and learning?

Chris: Search is always part of everyone’s repertoire.

Rebecca: Shopping and merchandising makes a lot of sense. We have huge testing and learning going on right now.

Curt: Marketers will have to deal with versioning of creative.

Chris: we’ve had to segment sites. What kind of content do we deliver?

Patrick: We have to measure this stuff from an optimization of media dollars. The same investment can service a much broader audience. Campaign management tools will catch up at some point. Look at things holistically; it’s half about people management.

Shashi: Traditional click through and engagement numbers are not sufficient. We need to come up with standard metrics across the board.

Audience question on pre-rolls and potential attrition to smaller sites.

Shashi: When we announce our ad unit, we will take all those things into account.

Rebecca: We only use it for premium inventory. We balance the pre-roll with the length of the content. We’ve done a lot of testing in this area and found it had no adverse impact.

Posted on 2 Comments

Potential Chicago Cab Strike July 31 – How to Get to adtech(ad:tech) via CTA

With today’s possible cab strike in Chicago, I thought it would be a good idea to post CTA bus options to arrive at the west end of Navy Pier. Please note that even with these bus options, it is a10 minute walk to the east end of Navy Pier where the Festival Hall is located. I highly suggest taking the bus instead of walking the entire distance and wish the actually CTA stopped at Navy Pier East Entrance #2. Please check out my current question on Yahoo! Answers regarding Navy Pier.

Here are some tips on how to navigate via CTA to Navy Pier. Cash fare on the CTA is currently $2. This is a pdf map of the areas described below.

From the Sheraton: the #29, #65 and #124 buses stop in front of the Sheraton on Illinois and terminate and 600 East Grand Avenue, this will save you three blocks of walking.

The number#124 bus starts in the West Loop at Union Station, Ogilvie Transportation Center and terminates at 600 East Grand Avenue.

If traveling from Midway Airport, take the Orange line to Roosevelt, walk down the stairs and travel one block west to State Street. Take the#29 State bus northbound to 600 East Grand Avenue.

If traveling from O’hare Airport, take the blue line to Monroe, walk up the stairs, then walk one block east to State Street. Take the#29 State bus northbound to 600 East Grand Avenue.

For those staying at a hotel a bit further north, the #66 bus travels east on Chicago Avenue, then south on Fairbanks to Grand to 600 East Grand Avenue.

For those of you attending ad:tech, I have the following high level networking objectives and look forward to speaking with you (please drop me an email contained on my Bio page):

1) I’m seeking anyone with senior contacts at major search engines

2) Anyone with ideas or connections to publishers, advertisers or investors regarding mobile search and mobile advertising.

Have a great show!

Posted on 3 Comments

Julie Roehm Chief Marketing Officer Article

Julie Roehm wrote this interesting Imedia Connection article about when it’s time for you to fire your CMO.

I’d like to add a few items to Julie Roehm’s list:

1) If they don’t understand the basics of search engine optimization (SEO) and marketing. More importantly, they need to understand how this gets incorporated in other traditional forms of marketing which are still relevant in our society.

2) They need to understand blogs and customer listening. In other words how to innovate in real time from customer feedback. They need to have a CEO and a board which fully understand and support these efforts. A good way to determine if one is qualified in this regard is to be a blogger themselves who “gets it”. Not in terms of frequency, but in terms of quality and conversation.

What others can you think of to add to Julie Roehm‘s list? I’d like your thoughts.

UPDATE 7/2009:  New Personal Life Media Interview

Posted on Leave a comment

Turning Towards My Inflection Point

I can start to feel that I’m nearing my inflection point! It feels real good to be reaching the inflection point. Inflection points truly rock! I wonder if you reach more and higher inflection points along the way once you hit your first inflection point? I look forward to finding out! Thanks for being a part of this journey with me towards and past my inflection point!

It wouldn’t be possible without you…

Posted on Leave a comment

Bonnaroo – Lost Opportunity for Top Acts

I find it rather odd that the top two bands on Bonnaroo bill, The Police and Tool, aren’t being broadcast in the AT&T Blue Room this year. The Police tour is sold out and Tool regularly sells out it’s tours as well, so there is nothing but upside and positive public relations opportunities being lost here. Not surprisingly these acts are on older traditional labels, though I do not know what the drivers of the non-participation on Bonnaroo webcasts are.

Here are the bands that are being webcast.

Friday, June 15th

Uncle Earl                     12:30pm – 1:15pm
Cold War Kids                1:15pm – 2:15pm
Brazilian Girls                2:15pm – 3:30pm
Kings of Leon                 3:45pm – 5:00pm
Paolo Nutini                   5:00pm – 6:15pm
Gillian Welch                 6:15pm – 7:45pm
The Nightwatchmen       7:45pm – 9:00pm
Lily Allen                       9:00pm – 10:00pm
The Roots                      10:00pm – 11:30pm

Saturday, June 16th

Old Crow Medicine Show                        12:45pm – 1:45pm
Spearhead                                             1:45pm – 2:15pm
Regina Spektor                                      2:15pm – 3:30pm
The Black Keys                                       3:30pm – 4:15pm
Damien Rice                                          4:15pm – 5:45pm
Ben Harper & the Innocent Criminals       5:45pm – 7:45pm
The Hold Steady                                     7:45pm – 8:15pm
Mago: Billy Martin & John Medeski           8:15pm – 9:45pm
TBD                                                       9:45pm – 10:15pm
The String Cheese Incident                     10:15pm – 11:30pm

Sunday, June 17th

Robert Glasper Trio                     12:30pm – 1:00pm
John Butler Trio                          1:00pm – 2:00pm
Flaming Lips (Sat Night Show)      2:00pm – 3:00pm
Bob Weir & Ratdog                      3:00pm – 4:30pm
Wolfmother                                4:30pm – 5:30pm
Wilco                                         5:30pm – 7:00pm
The White Stripes                       7:15pm – 8:45pm
Widespread Panic                       8:45pm – 11:30pm